Whether your brewpub has been open for 2 months, 2 years, or 20 years, every brew master can agree on one thing. You need more people in the doors to taste your beer. When using social media the right way, a brewer is able to build up their loyal community with craft beer fans […]
5 Examples of Companies going Above and Beyond Customer Service on Social Media
Do you know what your customers are saying about you on social media? Many companies are flat out missing the questions, complaints, positive recommendations, and sales requests found on social channels like Twitter. While it’s true that it takes time to become an active listener on social media, there are listening tools and social media […]