Challenges:
- While the Bates Motel & Haunted Hayride has a loyal following and a great seasonal business, they’ve shut down their social & digital strategy in the off season. This leads to a longer sales cycle when kicking off pre-sales and lower social engagement as the brand has been dormant for most of the year
- They haven’t had an internal marketing team to build strategy and execute on social/digital ads
- They have an Inconsistent content strategy during the busy season
Strategy:
- Build a consistent social presence throughout the year
- Grow the community through consistent content and social ads
- Split test ads and run campaigns to both a local cold audience and a growing custom audience
- 24/7 brand monitoring & customer service for reputation management
Community Growth:
The below graphic shows social community growth on Facebook over the last four years, which has nearly doubled. At the brand’s previous growth rate, it would have taken 12+ years to reach this audience size.
Example Facebook Growth Ad
- Amount Spent: $797
- Page Likes/Growth: 3,838
- Cost Per Like: .21
Analysis: This ad ran throughout their off season (January – June) to keep their brand top of mind to haunt enthusiasts interested all year. The end result of this specific campaign was nearly 4,000 more haunt fanatics joining the community.
Example Conversion Ads for Ticket Sales:
- Amount Spent: $21,500
- Link Clicks: 24,987
- Website Purchases: 6,363
- Cost Per Purchase: $3.38
- ROAS: 32.86
- Total Revenue: $706,550
Analysis: This campaign targeted a custom audience of website visitors and FB/IG engagement. We also included a lookalike audience using website visitors. While our budget began with $1,000, we quickly scaled up with measured success.
What’s most important to realize is that this doesn’t happen overnight. It takes consistency in your organic and paid strategy. It takes patience in testing your creative, audiences, etc.
We spent the first two years building up the community, increasing impressions and engagements, and learning what the social community responds to most. We received great results early on, but nothing like the example above.
Brand Awareness Results:
Bad Rhino’s consistent organic & paid strategy resulted in a massive increase in impressions, engagements, and traffic.
What you’ll see below are two graphics depicting the total number of engagements over a four year period and the increase we realized over the previous four year period.