Bad Rhino’s own Marty McDonald had an opportunity to sit down and interview Pamela Herrmann, Author of The Customer Manifesto.  Marty read the book and was impressed how it tied Social Media and good common sense Customer Service. Listen to the Audio here:

About Pamela Herrmann: Pamela Herrmann is the best selling author of Breaking Through. Her message has helped thousands of people and organizations grow their sales by understanding the connection between core values, relationship marketing and New Media marketing. With over 25 years as an inventor and entrepreneur, she is dedicated to the idea that business is personal and educates companies around the country on “The Customer Manifesto — How To Build Brand Loyalty Through an Exceptional Customer Experience.” 

For more on Pamela you can go to The Paragon Effect

To pick up the book click the image below