No one’s perfect. No matter how had you try to avoid them, problems will arise on your company’s social media profiles. When this happens, you may notice others starting to latch on. Be proactive and know how to identify and handle such negativity. The Source of Negativity Before you can solve the problem, know where […]
You have a problem. The social media content posted is spot on. You’ve identified your culture and have created a strategy around the specific restaurant visitors you want to attract. Hell, even the restaurant’s social media communities are growing, but still… you have a problem. The conundrum at hand is that while everything seems to […]
Connoisseur – the very word seems to imply a sophisticated collector, but in today’s day and age, the modern day connoisseur collects knowledge and shares it with their followers and fans. The newest connoisseur is one that shares their knowledge via social media sites and provides their followers with interesting content that they might not […]
We all probably know the story of David and Goliath (or the story of Nestor in the Iliad, for you Greek History buffs). When everyone else is too frightened to take on the 800-pound gorilla in the room, it falls on the shoulders of the unexpected, the meek, and the small to take care of […]
Beki Winchel is a social media PR consultant and freelance writer currently working on The SMC Matrix. Learn more about her – and follow her – at about.me/bekiwinchel. I recently wrote a post about building a Facebook community. However, building a community on Facebook isn’t a June Cleaver-esque undertaking. With all the opinions and personalities out there, you’re […]
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