Category: How To

Using Social Media Trends as Part of Your Marketing Strategy

Do you keep up on trends happening in fashion, foods and other markets your interested in? We all do. We want to be “in the know” so to speak and it gives us a feeling of being knowlegeable and popular. Businesses pay attention to trends as well, but for different reasons. Trends are determined by […]

A Human's Guide to Social Media

Ashley Ashbee is a blogger, communications freelancer and a supporter of numerous social causes and independent artists. You can find her on Twitter @cartooninperson and on her blog Beyond Passing Time.    . I am a very active social media user. I use it as a tool to promote many causes and artists I care […]

Content Marketing for the Small Business

In this article we are going to talk about content marketing – what it is, why its great for small business and how you can develop a strong content marketing plan. Content marketing is a newly emerging trend in which businesses create and share content online with the goal of acquiring new customers. This media […]

Dealing with Customer Complaints on Social Media

Complaints

Jeff Gargas is the co-owner and lead developer with ENI Multimedia. He is a social media and online marketing strategist who works with small businesses. Prior to starting ENI, Jeff spent 15 years in the music industry and has spoken at music conferences around the country. He is also currently a regional director with USA Parkour, a […]

4 Ways to Emotionally Connect With Your Followers

Does your business connect emotionally with your online following or community? How do you know if you are or not? Does it matter? At last year’s #Inbound13 conference in Boston, Seth Godin said the following about connection: ” We’re leaving the industrial economy and entering the connection economy. Mass won’t work any more.” Ted Rubin […]

3 Features Your Viral Content Absolutely Must Have

Adina Rubin Berzofsky is a freelance marketing writer in the NY/NJ/Philadelphia area. She’s been writing and working with technology since the olden days (meaning, before social media was invented). Also, she’s still trying to decide what she wants to be when she grows up. You can reach Adina on Google+, Tumblr, Twitter and at her website: AdinaBerzofsky.com. SEO experts, bloggers, marketing […]

Kill 'Em With Kindness: From Complaints to Customers

Imagine that you run a local coffee shop.  A customer comes in and they’re unsatisfied.  Maybe they think that their drink wasn’t made up to par, or they feel the drive-thru service took too long.  Or they could be having a bad day and taking it out on the nearest target.  Regardless of the reason, […]

In the Shadows: Getting Lurkers to Engage on Social Media

Do you subscribe to Netflix, Hulu Plus, Amazon Prime, or some other service that allows you to stream movies and television shows to your TV, computer or tablet? Maybe you don’t want to pay for satellite or cable so you use them to watch your favorite programs. These services provide the added benefits of watching […]

3 Ways to Boost Engagement on Your Facebook Page

You want reach your fans on Facebook? You’re going to need to pay up. With Facebook being more honest about the decline of the organic reach of Pages, what can marketers and brands do to continue to organically reach their fans without paying for advertising? Focus on engagement. Engagement is any interaction your fans have with […]