Category: Uncategorized

5 Examples of Companies going Above and Beyond Customer Service on Social Media

Do you know what your customers are saying about you on social media? Many companies are flat out missing the questions, complaints, positive recommendations, and sales requests found on social channels like Twitter. While it’s true that it takes time to become an active listener on social media, there are listening tools and social media […]

4 Reasons Why Social Media Won’t Help You

4 Reason Social Media Won't Help You

When we launched Bad Rhino social media in 2011, we gladly said “yes” to any company willing to sign us on. Don’t judge, it’s just what new businesses do. We all need money, right? Unfortunately (and fortunately), we worked with a number of clients who quite frankly weren’t ready for social media, even though they absolutely […]

5 Important Social Media Lessons Learned in 5 Years at Bad Rhino

I don’t know if you knew this or not, but Bad Rhino social media celebrated 5 years (officially, but t’s actually closer to 7…but who’s counting?) in April 2016.  We appreciate your gifts of expensive scotch, chocolates, and Tesla’s to celebrate our milestone and we understand if yours is still in the mail. As we’ve hit […]

Your Tweets Will Soon Appear in Google Search Results

Twitter reaches deal to show tweets in Google search results http://t.co/H4XVbiBfVm — Bloomberg (@business) February 5, 2015 Twitter and Google have reportedly reached a deal this week that will allow users to see their 140-character tweets in Google search results for the first time since 2011. According to Bloomberg, users will see these changes in the […]

Snapchat Adds Chat Function

Snapchat released a new function allowing users to alternatively chat with each other via text – or as the blog post announcing the release said, “putting the Chat into Snapchat.” Swiping to the right on a friend’s name in the app allows chats to happen. One caveat, however, is that messages will be deleted once […]