Resource Type: Podcasts

Bad Rhino Interview with Author Pamela Herrmann – The Customer Manifesto

Bad Rhino’s own Marty McDonald had an opportunity to sit down and interview Pamela Herrmann, Author of The Customer Manifesto.  Marty read the book and was impressed how it tied Social Media and good common sense Customer Service. Listen to the Audio here: About Pamela Herrmann: Pamela Herrmann is the best selling author of Breaking Through. […]