Category: Uncategorized

5 Examples of Companies going Above and Beyond Customer Service on Social Media

Do you know what your customers are saying about you on social media? Many companies are flat out missing the questions, complaints, positive recommendations, and sales requests found on social channels like Twitter. While it’s true that it takes time to become an active listener on social media, there are listening tools and social media […]

Facebook’s Safety Check Feature Now Relies Solely On Facebook Users

Facebook announces a shift to their Safety Check Feature as it now will be trigged by the community instead of the company itself. This means, Facebook users do not need to rely on Facebook to activate the crisis response tool Mashable reports. The Safety Check feature allows you to tell your family and friends that […]

4 Reasons Why Social Media Won’t Help You

4 Reason Social Media Won't Help You

When we launched Bad Rhino social media in 2011, we gladly said “yes” to any company willing to sign us on. Don’t judge, it’s just what new businesses do. We all need money, right? Unfortunately (and fortunately), we worked with a number of clients who quite frankly weren’t ready for social media, even though they absolutely […]

Facebook’s Marketplace Gives Craigslist a Run For Their Money

According to Mashable, Facebook debuted their latest feature on Monday October 3rd for iOS and Android apps called “Marketplace”. This new feature added a tab at the bottom of the newsfeed that allows Facebook users to buy and sell items right from the app. This feature has been in the works since 2007. Facebook’s new […]

5 Important Social Media Lessons Learned in 5 Years at Bad Rhino

I don’t know if you knew this or not, but Bad Rhino social media celebrated 5 years (officially, but t’s actually closer to 7…but who’s counting?) in April 2016.  We appreciate your gifts of expensive scotch, chocolates, and Tesla’s to celebrate our milestone and we understand if yours is still in the mail. As we’ve hit […]

Facebook Wants to Make Your News Feed More Friend-Focused

Soon enough, Facebook users will start to see fewer updates from Pages popping up on their News Feed. Instead, friend updates will reign supreme. According to The Verge, users will see more posts in their News Feed of “friends they care about” higher up in their News Feed. Pages created by advertisers and brands will therefore appear less your News Feed. […]

Your Tweets Will Soon Appear in Google Search Results

Twitter reaches deal to show tweets in Google search results — Bloomberg (@business) February 5, 2015 Twitter and Google have reportedly reached a deal this week that will allow users to see their 140-character tweets in Google search results for the first time since 2011. According to Bloomberg, users will see these changes in the […]