Resource Type: Articles

Using Social Media To Conquer Giants

We all probably know the story of David and Goliath (or the story of Nestor in the Iliad, for you Greek History buffs). When everyone else is too frightened to take on the 800-pound gorilla in the room, it falls on the shoulders of the unexpected, the meek, and the small to take care of […]

How to Handle a Facebook Community Crisis

Beki Winchel is a social media PR consultant and freelance writer currently working on The SMC Matrix. Learn more about her – and follow her – at about.me/bekiwinchel. I recently wrote a post about building a Facebook community. However, building a community on Facebook isn’t a June Cleaver-esque undertaking. With all the opinions and personalities out there, you’re […]

Social Media and the Death of the Testimonial

Darren Slaughter is a member of the Construction Marketing Association and spent 15 years developing marketing and advertising strategies for home improvement contractors before building darrenslaughter.com into a full-service web design and social media agency in 2005. You can read more about Darren by clicking here.   Mark it down: within the next three years social […]

How Restaurants Can Capture Customer Emails on Social Media: Part 2

If you joined us for Part 1 of this series, you would have learned how social media promotions, contests, sweepstakes, and coupons are amazing for capturing customer emails.  Make sure you stop by and read that section before or after you read today’s article. And speaking of today’s article, we’ll be digging further into how […]

How Restaurants Can Capture Customer Emails on Social Media: Part 1

While Social Media is quite powerful on its own, restaurants should be able to utilize it’s power to enhance their complete marketing program.  Being able to reach your customers from every communication channel is growing increasingly important and email marketing should have it’s place in your strategy. In part 1 of this series, we’ll be […]

B2B Video Marketing: Why B2B Companies Should Use YouTube

Considering the videos you watch on YouTube, you might not think that it’s the right place for B2B companies to communicate. Isn’t it for videos of cute kittens and babies? But as online video consumption increases, YouTube is becoming a top online destination for everyone, including the B2B industry. Increasingly, video is proving it can engage users much more than […]